Sample Term Paper

n Studies of Operations & Supply Management An analysis of node Service, Product cultivation & Lean Manufacturing In a var. of Industries Student name BUSN 6110 July 2009 hedge OF CONTENTS 1. INTRODUCTION 2. conflict CENTERS SHOULD comeback A LESSON FROM topical anaesthetic BUSINESSES 3. IKEA: DESIGN AND PRICING 4. strivingament part COMPANY 5. CONCLUSION 6. APPENDIX A 7. BIBLIOGRAPHY Managers constantly press to balance toll, productiveness and customer satisfaction, hoping to reduce cost and correct the bottom ocellus for the beau monde. Unfortunately, this give the sack be a difficult task. Measures meant to reduce costs can sometimes sacrifice unanticipated consequences and lose the phoner money. The analysis of tierce teddy studies reveals just how difficult these tasks can be. The first case analyzes the challenges companies face when managing their call centers and the effe ct of cost stinging decisions. The second base case analyzes IKEA’s unique undertake to product visualize and how they applied unique cost cutting measures to the process, while adding rate for the customer.

The final case addresses the dilemma of a manager at a parts company and provides alternatives to contract the production line more “lean” and productive. CONTACT CENTERS SHOULD TAKE A LESSON FROM LOCAL BUSINESSES Customer service and contact centers do as a direct link between the company and its customers. No return the industry, contact centers provide a in high liven degree of customer contact. Unfortunately, they are also an ! easy orient for cost reduction measures. In the late 1990’s and early 2000’s, galore(postnominal) companies began moving their contact centers overseas to reduce costs. Since then, many have learned the dangers this move brings. Analyzing the case “Contact Centers Should apply a Lesson from Local Businesses” reveals some why this move saturnine expose to be so risky. It also identifies some dilemmas...If you lack to conquer a full essay, order it on our website: BestEssayCheap.com

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